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This is a note from your Gmail tech support person (my life in a parallel universe) just trying to help with whatever frustration you are having today.
Over the weekend I noticed that my iPhone (which had recently upgraded to the latest iOS (5.0.1) was now regularly giving me an error from within the native email app. A little box would pop up and tell me that my Exchange Password was incorrect. I use Gmail, but use the Exchange connector on the iPhone (as recommended by Google). Until recently, this was working just fine.
I entered my password 100 times or so in a fit of stubbornness. It worked every now and then. However, when my iPad started borking with the same error message, I decided to figure out the problem.
My search “gmail iphone exchange password incorrect” turned up some interesting stuff. I quickly figured out the problem what the Google Captcha. Apparently the Microsoft connector logs in but then borks on the Captcha which is never surfaced in the connector. Fortunately, there’s an easy way to unlock (or disable) the Captcha in Google Apps.
It seems like Google could fix this on their end without waiting for Apple. Just don’t toss up the Captcha whenever an iOS device hits Gmail. My guess is a recent push on Google’s side broke this as I didn’t notice a real iOS upgrade correlation. While at first I thought it might be iOS 5.0.1, I realized there was a few day delay, pinning the issue most likely back on Google.
Either way, my near term frustration has once again vaporized and I can resume ferociously emailing on my iOS devices.
I entered Gmail hell yesterday morning. Whenever I sent an email from within a browser, I got a 707 error back and Gmail would go into an endless “Retry” loop. It was early Monday morning and I wasn’t ready to deal with this, so I grabbed my iPad and did a bunch of email on it. I didn’t connect that the client was working fine, but the browser version wasn’t until I got the office.
The answer was a simple one once I figured it out. I disabled all the Google Labs and it magically started working again. I then re-enabled Labs until I found the one that was causing the 707 error – the “Background Send” Labs. Apparently something broke over the weekend with Background Send and the newest browser version of Gmail.
If you are getting a 707 error, just turn off Background Send. That should fix it.
Consider this a public service announcement as of 11/8/11. When I searched Gmail 707 Error in Google, I didn’t find anything that referred to this. I found a few “clear your browser cache” suggestions, which didn’t help. I also found plenty of “I’ve got this problem” with no answers.
We did contact Google tech support via email and got a response back later in the day to turn off Google Labs to see if that fixed the problem. I also got a similar response from my special magic wormhole tech support line to Google engineering.
This was on the heals of a weekend of Gmail / iOS hell. My email clients on my iPad and my iPhone unexpectedly stopped working on Friday – constantly asking me to login to my Exchange account (I’m using the Exchange connector to access Gmail.) I didn’t figure out what the issue was until Sunday afternoon when I realized that the Gmail iOS app was interfering with the iOS mail app. I’d downloaded the Gmail app on both devices when it came out. It was crappy, but when Google pulled it from the app store, I thought it was novel enough to leave on my iOS devices for a while. Error! Once deleted it, email went back to normal.
Google, I love you, but please amp up the QA!
Several of the companies I’m an investor in are significantly building out their iOS and Android development teams. They are looking for acquihires of up to teams of five. If you are a partner in a small iOS or Android development shop, are tired of doing custom projects, and want to join a fast growing VC-backed startup, drop me an email.
If you don’t know Orbotix, they make Sphero, the robotic ball you control with your smartphone. And if you you wonder why you should care, take a look at Sphero on his chariot being driven by Paul Berberian (Orbotix CEO) while running Facetime.
We are looking for two new full time positions to fill as soon as possible. We need talented iOS and Android Developers that are not afraid of a little hard work and a little hardware! You must have an imagination. No previous robotics experience necessary but it doesn’t hurt. We want someone that can help make an API, low level protocols, implement games and work on other research and development tasks for Sphero. We expect some level of gaming history and previous experience in the field. There are online Leaderboards and some side tasks include coding up demonstration apps for our numerous interviews, conventions and for fun! We pay well, have plenty of food and beverage stocked including beer, redbull and the famous hot-pockets, are in downtown Boulder and literally play with robots all day/night long. Read our full jobs posting at http://www.orbotix.com/jobs/ for more info. Take a chance…. email me at email@example.com.