Congrats to my friends at Gist for being acquired by RIM.
I met TA McCann, the CEO / founder of Gist at the first Defrag Conference when he took me for a pair of runs along the Denver Creek Path and it’s been a blast to work with him and the Gist team ever since.
Also, congrats to RIM for picking up an awesome team that’s been thinking about and building software for the intersection of social and email since before talking about it was in vogue.
Gist just released their Chrome extension for Gist in Gmail. Chrome is my browser of choice for Gmail and I’ve been anxiously awaiting this release. It’s just awesome.
It’s tightly integrated with both consumer and enterprise Gmail. It’s fast, light weight, and takes advantage of the huge amount of data discovery that Gist does via the cloud (rather than in-browser).
It’s been really fun to watch my friends at Gist really come into their own in the past six month. With the release of Gist in Gmail on both Firefox and Chrome, along with the Gist Gadget for Google Apps, they’ve got Gmail now totally wired.
If you haven’t tried Gist, give it a shot. And if you are a Chrome and Gmail user, make sure you grab the Chrome extension.
Yesterday, Gist released their new Gist for Gmail Firefox plugin (the Chrome plugin will be out in two weeks). As a long time Gist user and investor, I’ve been anxiously awaiting this as it makes Gist available to anyone using Gmail (vs. previously just Google Apps users.)
Since I just finally completed my move over to Google Apps, I decided to start over with Gist (by resetting my account) and document the experience of getting it set up. Over the past year I’ve found Gist to be increasing indispensable to me and with the Gist for Gmail implementation, I think it’s in a position to become a critical use application for many people. If you haven’t tried it in a while, or have never tried it, give it a shout. Here’s how.
Five minutes from start to finish. Give Gist a try – feedback welcome!
While at the amazing Tahoe Tech Talk, I heard Dave Morin mention a new service called Letter.ly. It’s a great example of brilliance through its simplicity.
In my never ending quest to use all the things I find interesting, I’ve started an email newsletter called Feld On Work-Life Balance. While I periodically post on Work-Life Balance, Amy and I are working on a book called The Startup Marriage. There is also a chapter on Work-Life Balance in the book David Cohen and I just wrote called Do More Faster. This is a topic that’s long been important and interesting to me, especially as I travel around explaining to my completely unbalanced friends how they are actually balanced and they just don’t realize it yet.
In the mean time, I’ll do some longer pieces on my Feld On Work-Life Balance email newsletter. It’ll also help me better understand yet another vector of media (in this case microsubscriptions) that I think is going to be increasing interesting and important in the future.
BTW – if you missed the Tahoe Tech Talk, we are about 66.7% of the way done and it has been unbelievable. The talks have been from Chris Sacca, Ben Kaufman, Dave Morin, Travis Kalanick, Kevin Rose, Dave McClure, and Alexia Tsotsis. Gary Vaynerchuk who organized it is up on stage doing his piece now talking about his goal of trying to humanize a conference. He’s also trying to say “Fuck” more times than McClure did. Great crowd – powerful stuff – well worth the 36 hours.
My week-long experiment with Gmail continues with my first big bump happening last night at around 9pm. After sending a lot of emails (apparently 500) I received an error message “You have reached a limit for sending mail“. I tried again. This perplexed me. So I clicked on the link.
I read through it and couldn’t figure out what I’d done wrong. I tweeted about it and immediately heard back that Gmail had throttled me for up to the next 24 hours because I’d been sending too many emails. I poked around a little to try to figure out if there was a way around this and finally concluded that the solution was to go to sleep and try again in the morning.
When I woke up, email was magically sending again. I guess I got turned back on in less than 24 hours. We’ll see what happens today.
Of course, one solution is to use SendGrid. I’ve just gone and signed up for an account in case I get rate limited again.
In the mean time, Gmail feels slow this morning. I’m getting used to my new friend, the yellow “Working” link at the top middle of the window.
Ah – the joy of a meme. Today’s meme is “The Web Is Dead.” Whatever. My favorite article about this in the past 24 hours is The Tragic Death of Practically Everything – this is basically what I would have written if I’d had time today.
This latest round apparently started with the new Wired cover story “The Web is Dead.” Yeah, I read it. My reaction to it was “whatever.” Are books dead? Is email dead? Are memes dead?
Whatever.
In the mid 1990′s I used an email client that did a pretty good job of “threading conversations.” The UI was kind of crummy, but it did some interesting things. It was called Lotus Notes. I also invested in a company called NetGenesis that made the first threaded web discussion software based on a construct that had been deeply implemented in BBS’s and Notes; in fact, we referred to it as “bringing Lotus Notes like threaded discussion functionality to the web.” That product, net.Thread, was acquired by another company I was an investor in (eShare) which went on to be have a very successful acquisition by a public company called Melita. I have no idea where net.Thread ended up but as a master-emailer I’ve always wondered why the very simple concept of a threaded conversation never became a standard part of the email UI.
Suddenly, it’s everywhere. It started being talked about a few years ago when it threaded conversations appeared as a core feature of Gmail. A conversation view existed in Outlook 2007 but it sucked. When I upgraded to Outlook 2010 I was pleasantly surprised that the conversation view was excellent, although it was bizarre to me that it wasn’t the default view.
On Saturday when I started my month of a diet of only Apple products, I immediately found conversations in Mac Mail. It’s implemented perfectly. Then, when I upgraded my iPhone to iOS 4 voila, conversations again!
Within a year, a UI construct that has been bouncing around for 15 years but never really crossed over into the mainstream took hold. And it makes email much better to deal with, especially if you are part of an organization (or group of people) that have a heavy “reply-all” culture.
Ironically, it’s a pretty simple feature conceptually, but the UI implementation makes all the world of difference. I can’t figure out if the Gmail implementation set the baseline that everyone is now copying or if email conversations just entered into the zeitgeist. Regardless, it’s an interesting example of how a simple construct can lay dormant for a long time and then suddenly be everywhere.
I only hope someone doesn’t get a patent on this next year. That would just be stupid.
Over the past year the amount of emails I receive on a daily basis from entrepreneurs has reached a point where I can’t deal with it any more. My partners at Foundry Group feel the same and as a result we’ve moved to twitter to deal evaluation.
If you are interested in talking to me about a potential investment, please just tweet it. Limit yourself to 140 characters – that’s more than enough to describe what you are doing. Optimally, you’d DM me, although I realize that I have to follow you for this, so just use @bfeld in your tweet and I’ll see it. And please – don’t sent me multiple tweets – that kind of defeats the purpose.
After downloading Skype 4.2, I realized that I could now invite all of my Facebook friends who had Skype accounts to my Skype contact list. So I did. Unfortunately the Skype UI for this sucks so I had to go through about 1,000 entries a screen of five at a time unchecking the Facebook friends I didn’t want on Skype. I ended up inviting about 280 – fortunately I was on a conference call for the thirty minutes it took me to grind through this.
The data field used for the match was email address. Shocking, I know. It’s the same data field used to log in to Facebook and Twitter. Google sort of uses email (at least the gmail) account for their authentication, although now that I have both my gmail account (brad.feld@gmail.com) and my email account (brad@feld.com) in Google’s system, I am constantly having to fight with the “reauthorize me to access that thing via brad.feld@gmail.com) game” since Google hasn’t solved for multiple email addresses yet.
More and more sites are integrating Facebook Connect, Twitter “Connect”, or both. Yahoo has such a golden opportunity to do this and own it but they blew it. Google seems to have also missed this and ceded it to Facebook and Twitter for some reason. Microsoft has been trying for a decade first with Passport and now Live ID. And then there is Skype with their 20m simultaneous users. Or Amazon with their gazillion users authenticating via email. And then there’s Barnes & Noble – if I want to create an account I get to use my email address. And the list goes on and on.
Facebook and Twitter are in a perfect position to own single sign on. I just don’t understand why Yahoo and Google blew this although I don’t really care. What I do care about is that there seems to be a natural convergence on email as the user id and authentication via widely pervasive services like Facebook and Twitter rather than entertainingly complex approaches like Oath.
I predict email is going to become even more important in the next few years. There’s no reason for me to have a phone number any more – you should just be able to contact me via brad@feld.com. And that should authenticate me anywhere. And – as a messaging protocol – I should be able to use my “inbox” (wherever or whatever it is) as my central notification point.
It’s remarkable that 15 years after commercial Internet email started to proliferate, it is still at the root of all the commercial Internet activity. Very very cool.
I was thinking about how to drive CTR’s up via different mechanisms this morning when this email arrived in my inbox.
I remembered talking about high CTR email response rates with Dave McClure and Shervin Pishevar when we were in DC on our Startup Visa trip at the beginning of March. I’d forgotten about this conversation until this email showed up while I was thinking about this. Of course, I clicked to see where Dave had tagged me (it was on a Huffington Post article about innovation.)
I thought about it for a few more seconds and realized that to date I have a 100% CTR on an email from Facebook that says “<X> tagged you on Facebook.” I can’t come up with anything else that I have a 100% CTR on, but I’m now looking out for it.
Do you have any examples of transaction emails like this you receive that have 100% (or even 50%+) CTRs?
