Comments on: The Unbearable Frustration of Error Code 80169d94 http://www.feld.com/wp/archives/2008/12/the-unbearable-frustration-of-error-code-80169d94.html Tue, 14 Feb 2012 01:23:00 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: How to: Successfully resolve XBOX Live error code 80169D94 http://www.feld.com/wp/archives/2008/12/the-unbearable-frustration-of-error-code-80169d94.html/comment-page-1#comment-55731 How to: Successfully resolve XBOX Live error code 80169D94 Tue, 27 Dec 2011 15:39:38 +0000 http://www.feld.com/wp/archives/2008/12/the-unbearable-frustration-of-error-code-80169d94.html#comment-55731 [...] Google-ing turned up a great article by Brad Feld. The article revealed a couple of important facts: 1) this code means your account is on some sort [...] [...] Google-ing turned up a great article by Brad Feld. The article revealed a couple of important facts: 1) this code means your account is on some sort [...]

]]> By: David http://www.feld.com/wp/archives/2008/12/the-unbearable-frustration-of-error-code-80169d94.html/comment-page-1#comment-34776 David Thu, 22 Jul 2010 21:48:10 +0000 http://www.feld.com/wp/archives/2008/12/the-unbearable-frustration-of-error-code-80169d94.html#comment-34776 woot got the process started now i just have to wait and wait and wait and wait and wait and wait and wait and wait and wait and wait and wait and wait and wait and wait and wait and wait and wait and wait and wait and wait and wait and wait and wait and wait and wait and wait and wait and wait and wait and wait and wait. woot got the process started now i just have to wait and wait and wait and wait and wait and wait and wait and wait and wait and wait and wait and wait and wait and wait and wait and wait and wait and wait and wait and wait and wait and wait and wait and wait and wait and wait and wait and wait and wait and wait and wait.

]]> By: James http://www.feld.com/wp/archives/2008/12/the-unbearable-frustration-of-error-code-80169d94.html/comment-page-1#comment-14575 James Sat, 15 Aug 2009 20:33:10 +0000 http://www.feld.com/wp/archives/2008/12/the-unbearable-frustration-of-error-code-80169d94.html#comment-14575 What is truly BS here is that I am having the same problem, so I purchased a PREPAID POINTS CARD so I wouldn't have to wait on a billing fix. Enter the code, and greeted with the same error. Who cares if the credit card has some mismatch?? I'M NOT USING IT!!!! What is truly BS here is that I am having the same problem, so I purchased a PREPAID POINTS CARD so I wouldn't have to wait on a billing fix. Enter the code, and greeted with the same error. Who cares if the credit card has some mismatch?? I'M NOT USING IT!!!!

]]> By: Brad Feld http://www.feld.com/wp/archives/2008/12/the-unbearable-frustration-of-error-code-80169d94.html/comment-page-1#comment-13808 Brad Feld Sat, 11 Jul 2009 17:24:05 +0000 http://www.feld.com/wp/archives/2008/12/the-unbearable-frustration-of-error-code-80169d94.html#comment-13808 It took about six weeks but eventually it started working.<br /> It took about six weeks but eventually it started working.

]]> By: Ryan http://www.feld.com/wp/archives/2008/12/the-unbearable-frustration-of-error-code-80169d94.html/comment-page-1#comment-13807 Ryan Sat, 11 Jul 2009 17:22:29 +0000 http://www.feld.com/wp/archives/2008/12/the-unbearable-frustration-of-error-code-80169d94.html#comment-13807 So, Brad, everything working now? I'm having the same problem. :( So, Brad, everything working now?
I'm having the same problem. :(

]]> By: Deployed Joes http://www.feld.com/wp/archives/2008/12/the-unbearable-frustration-of-error-code-80169d94.html/comment-page-1#comment-13666 Deployed Joes Mon, 06 Jul 2009 22:55:02 +0000 http://www.feld.com/wp/archives/2008/12/the-unbearable-frustration-of-error-code-80169d94.html#comment-13666 Worst tech support ever. Nothing takes 5-10 business days to resolve if you want to 'keep' business. For some of us deployed overseas and living in CHU's, this is our only source of entertainment. I cannot believe Microsoft, being as large as Life as they are, cannot handle this issue more efficiently. It sickens me to have read this post and learn that customer support didn't have any idea what caused this issue. How can you pay someone to do a job when they don't even know how to do it? Who does that? What is wrong with them? Anytime someone starts to purchase a large amount of game points, they're going to get this issue. I can't name anyone who bothered to enter their billing information on the website when all we had to do before was punch it in under the 360 GUI and voila! points and content. So if they're reading this, or paying attention, here's an idea, Microslow, HAVE_A_PLAN_FIRST_BEFORE_YOU_IMPLEMENT_A_FEATURE. It's called "quality assurance". You test the product, update, billing verification feature FIRST, before you just dump it onto the masses. Idiots... pure idiots. Sometimes I think we're shooting at the wrong people over here... the rage I tell ya... Worst tech support ever. Nothing takes 5-10 business days to resolve if you want to 'keep' business. For some of us deployed overseas and living in CHU's, this is our only source of entertainment. I cannot believe Microsoft, being as large as Life as they are, cannot handle this issue more efficiently. It sickens me to have read this post and learn that customer support didn't have any idea what caused this issue. How can you pay someone to do a job when they don't even know how to do it? Who does that? What is wrong with them? Anytime someone starts to purchase a large amount of game points, they're going to get this issue. I can't name anyone who bothered to enter their billing information on the website when all we had to do before was punch it in under the 360 GUI and voila! points and content. So if they're reading this, or paying attention, here's an idea, Microslow, HAVE_A_PLAN_FIRST_BEFORE_YOU_IMPLEMENT_A_FEATURE. It's called "quality assurance". You test the product, update, billing verification feature FIRST, before you just dump it onto the masses. Idiots… pure idiots. Sometimes I think we're shooting at the wrong people over here… the rage I tell ya…

]]> By: Abubbakah http://www.feld.com/wp/archives/2008/12/the-unbearable-frustration-of-error-code-80169d94.html/comment-page-1#comment-13278 Abubbakah Tue, 23 Jun 2009 05:14:54 +0000 http://www.feld.com/wp/archives/2008/12/the-unbearable-frustration-of-error-code-80169d94.html#comment-13278 Thanks to you guys I knew exactly what to do when i called their out-sourced help number. The first time that I called, the dude couldn't even spell "sound." Then I read this and called back. I told them that my account had been locked (assuming from this info). And lo and behold, it had been locked! The whole call took about 30 min. I was transferred from a well mannered and educated foreigner, to some American dude who gave me a reference number to use with...-->some head honcho American dude. The cause of my account being locked was entirely user (my) error. The information on XBL and my credit card billing were not exactly the same. Eventhough XBL verified the card back when i got a 360, some recent update changed things. So I went to the microsoft billing website billing.microsoft.com and set all the details correct. Then head honcho man had to verify it and said my account should be unlocked in 5-10 business days. Irony, i was doing all this to take advantage of the Xbox live gold for 1$ offer. By the time my account is unlocked, it will probably have expired. Thanks to you guys I knew exactly what to do when i called their out-sourced help number. The first time that I called, the dude couldn't even spell "sound." Then I read this and called back. I told them that my account had been locked (assuming from this info). And lo and behold, it had been locked! The whole call took about 30 min. I was transferred from a well mannered and educated foreigner, to some American dude who gave me a reference number to use with…–>some head honcho American dude. The cause of my account being locked was entirely user (my) error. The information on XBL and my credit card billing were not exactly the same. Eventhough XBL verified the card back when i got a 360, some recent update changed things. So I went to the microsoft billing website billing.microsoft.com and set all the details correct. Then head honcho man had to verify it and said my account should be unlocked in 5-10 business days.
Irony, i was doing all this to take advantage of the Xbox live gold for 1$ offer. By the time my account is unlocked, it will probably have expired.

]]> By: xASSASSINx http://www.feld.com/wp/archives/2008/12/the-unbearable-frustration-of-error-code-80169d94.html/comment-page-1#comment-12112 xASSASSINx Fri, 10 Apr 2009 03:13:01 +0000 http://www.feld.com/wp/archives/2008/12/the-unbearable-frustration-of-error-code-80169d94.html#comment-12112 Okay, I called microsoft a few minutes ago and I was suprised, the overall length of my call seemed like 20 minutes (not exactly sure how long it was) and the first dude i spoke to actually spoke some pretty good english. and i was only on hold for a total of about 5-10 minutes (YAY!) what also suprised me was that i got in touch with the supervisor in like 5 mins, and it took her about 3 minutes to do what she needed to and she said that i can try to purchase microsoft points within 72 hours (3 days) and they will call me within 5-10 business days to confirm that it works. keep in mind i called at 11pm EST so everything had probably calmed down there. I will try to remember to post a comment stating whether or not it worked. Good luck getting your accounts fixed. Okay, I called microsoft a few minutes ago and I was suprised, the overall length of my call seemed like 20 minutes (not exactly sure how long it was) and the first dude i spoke to actually spoke some pretty good english. and i was only on hold for a total of about 5-10 minutes (YAY!) what also suprised me was that i got in touch with the supervisor in like 5 mins, and it took her about 3 minutes to do what she needed to and she said that i can try to purchase microsoft points within 72 hours (3 days) and they will call me within 5-10 business days to confirm that it works. keep in mind i called at 11pm EST so everything had probably calmed down there. I will try to remember to post a comment stating whether or not it worked.

Good luck getting your accounts fixed.

]]> By: xASSASSINx http://www.feld.com/wp/archives/2008/12/the-unbearable-frustration-of-error-code-80169d94.html/comment-page-1#comment-12111 xASSASSINx Fri, 10 Apr 2009 00:43:05 +0000 http://www.feld.com/wp/archives/2008/12/the-unbearable-frustration-of-error-code-80169d94.html#comment-12111 what is strange is that when the Call of Duty: WAW Map Pack 1 came out i went to download and got the 80169d94 error code and kept trying i for 15 minutes straight, and got it to work! but for some strange reason when i go to buy points for the halo 3 mythic map pack trying it for 15 minutes straight doesn't work. I understand that most people who work in customer support are probably under a lot of stress but how does it take 5 to 10 weeks when a superior could email BASIC instructions for how to solve your problem and if you still have problems then you could call back. I have bought content for several games and now this error comes up and if they cant fix it im'm screwed, and i will sell my xbox and buy a ps3 and rejoin my friends. However if i do get it fixed i will try to remember to write about it so that it can help others. Thank you for letting me express myself i am very pissed off at the moment and i need to vent or else i wont have an xbox to play on. what is strange is that when the Call of Duty: WAW Map Pack 1 came out i went to download and got the 80169d94 error code and kept trying i for 15 minutes straight, and got it to work! but for some strange reason when i go to buy points for the halo 3 mythic map pack trying it for 15 minutes straight doesn't work.

I understand that most people who work in customer support are probably under a lot of stress but how does it take 5 to 10 weeks when a superior could email BASIC instructions for how to solve your problem and if you still have problems then you could call back.

I have bought content for several games and now this error comes up and if they cant fix it im'm screwed, and i will sell my xbox and buy a ps3 and rejoin my friends.

However if i do get it fixed i will try to remember to write about it so that it can help others.

Thank you for letting me express myself i am very pissed off at the moment and i need to vent or else i wont have an xbox to play on.

]]> By: Waleed http://www.feld.com/wp/archives/2008/12/the-unbearable-frustration-of-error-code-80169d94.html/comment-page-1#comment-11608 Waleed Sat, 14 Mar 2009 10:44:08 +0000 http://www.feld.com/wp/archives/2008/12/the-unbearable-frustration-of-error-code-80169d94.html#comment-11608 *Write : ) *Write : )

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