Brad's Books and Organizations

Books

Books

Organizations

Organizations

Hi, I’m Brad Feld, a managing director at the Foundry Group who lives in Boulder, Colorado. I invest in software and Internet companies around the US, run marathons and read a lot.

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Customer Support Non Sense

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Today’s Tech-Support Nightmare is priceless.  How many times have you had this particular customer support exchange?  LOI <g> WTF can’t speak sentence complete grammar bad.  We used to have the Pepsi Generation.  Now we are going to have the texting / SMS / Facebook generation.  W00t.

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