Brad Feld

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FullContact Connect – The Future of Customer Intelligence

May 03, 2017
Category Investments

FullContact is one of our silent killers. Unless you are a customer or partner, you don’t hear much about a silent killer until it’s suddenly everywhere, leading the market it is in, and functioning extremely well at scale. One of the hints of these silent killers is their inaugural user or partner conference. An example of this from our past was the 2013 Big Boulder Conference that Gnip (now part of Twitter) put on.

Connect ‘17 is FullContact’s inaugural conference exploring social and customer intelligence, to help companies reimagine the customer journey. The goal of the conference is to get together professionals in marketing, media, customer intelligence, and other roles which focus on knowing and serving their customers better.

While this is not a new idea, we are at another inflection point in the development of tools, technology, products, and processes around this. As an industry, we’ve learned a lot about this over the past decade since web 2.0 started to emerge. Today, the components are there to once again completely redefine the customer journey and the business of personalized marketing.

In addition to speakers from large media companies like Joe Pindell (Pitney Bowes), Tod Szewczyk, (Leo Burnett), and Doug Kaczmarek, (Wiland), you’ll get to engage with:

  • Falon Fatemi, CEO Node, Google’s youngest ever employee
  • Chris Voss, CEO The Black Swan Group, former FBI hostage negotiator
  • Ryan Leslie, Founder Disruptive Multimedia, former hip hop recording artist/producer, accepted to Harvard at age 14

And yes, I’ll be there the morning of May 11th hanging out and participating on a panel.

The conference is from May 10th through 12th at the Curtis Hotel in Denver, Colorado. While they are close to selling out, I got them to give me some discount registration codes. If you want to join us, use the code HalfOff on the registration page.

I love silent killers.