Brad Feld

Month: September 2013

I was going to blog about the Yesware $13.5 million financing but I’ve been buried in Denver Startup Week so I’ll do that tomorrow.

I’ve continued to be emotionally distracted by all the devastation around Boulder from our recent floods. I’ve gotten a ton of emails from all over the world in support as well as some meaningful financial contributions adding on to the $100,000 my partners and I just gave to the Entrepreneurs Foundation of Colorado to provide direct support for the flood victims.

Eldorado Canyon New Crevasse

Amy’s assistant Naomi hiked up to our house in Eldorado Canyon today to finally check on our house there. The house is fine, but there is damage to a bunch of our property. At some intellectual level it’s incredible to see the power of water. At some other level it’s emotionally distressing. The picture above is our meadow. And yes – the crevasse is “new” – so we have a new creek in our meadow.

Then – there’s the lower part of our driveway – well, at least what used to be a driveway.

Eldorado Canyon Destroyed Driveway

And then there’s the road through Eldorado State Park, which no longer works as a road.

Eldorado Canyon State Park Road

 

We are all ok and have plenty of resources to deal with this. So we’ve turned most of our energy to helping our friends, neighbors, and extended Boulder County community deal with the destruction the floods have caused. But it’s really amazing to see the power of mother nature unleashed.


I love being involved in magical stuff. One of our portfolio companies, Occipital, just announced their newest product, the Structure Sensor. It’s available for purchase right now on Kickstarter – they blew through their $100k goal in the first four hours of being up. But this is a “show don’t tell” classic, so take a look at the video below and prepare to have your mind blown.

So awesome. Jeff, Vikas, and team – you guys are amazing.

Structure Sensor from Occipital on Sketchfab.


Today, my partners at Foundry Group and I are contributing $100,000 to the Entrepreneurs Foundation of Colorado (EFCO) to help with the Boulder Flood Relief Effort. This is our second gift to the EFCO – we previously contributed a portion of our carry across all of our funds.

The floods in Boulder and the surrounding area the past week have been devastating. I went for a run last night around town just to get a feel for things – the water is still at dangerously high and fast levels in Boulder Creek and the damage near the creek in downtown is visible. I smelled smells that I’ve never smelled in Boulder before and saw water in places it simply didn’t belong.

But downtown Boulder is quickly getting back to normal. That’s not the problem. If you’ve ever been to Boulder, you know we are surrounded by incredible mountains. It’s part of the magic of the place, but also part of the challenge. A friend told me recently, “think of the mountains as giant slanted roofs and Boulder as the basement of the house.”

There are two natural forces here that can be massively destructive. The first, which have made the news the past few years, are wildfires. Amy and I have endured these for the past 17 years – we’ve been evacuated from our house twice, once for three days during my brother’s wedding. The massive Lefthand Canyon Fire destroyed a huge neighborhood. Awful, terrifying stuff.

But that just set us up for what looks like the real disaster. The entire mountain area around Boulder is wrecked. Roads are destroyed. Towns in the “basement” – including Lyons – are literally wiped off the map. Major parts of Longmont are now submerged. The water ran downhill, destroying everything in its path as gravity did it’s magic, and then just sat at the bottom wherever it ended up.

My partners and I are lucky. None of our lost our houses. We all have roofs over our heads. And we have plenty of resources.

But many of our friends and neighbors were not so lucky. The stories are endless – the friend who lost her house and has no place to live. Another friend who made a mad dash off the mountain with his family and has no idea what the status of his home is. The entrepreneur who worked out of his basement, which is now a swimming pool. The business owner who’s office is now cut in half – and destroyed – by a mudslide. The tech leader who recently had a major back injury, just got out of the hospital, and had to evacuate his house. The people stuck up in the mountains who can’t get out. And the people stuck down in the foothills that also can’t get out.

The magnitude of this hit me yesterday afternoon when I heard estimates of $100m – $150m to fix the “infrastructure damage.” I have no idea what that really means, but for a region of a couple of hundred thousand people, knowing the range is low, and it’s only “infrastructure”, this is going to be a long, hard mess to dig out of.

I’ve always felt a strong responsibility to the community I call home. Boulder has been and continues to be very good to me. And it’s my responsibility, especially in times like this, to be good back. This is not the only financial support we’ll be giving to the Boulder Flood Relief Effort. In addition, we’ll give plenty of functional support. But it’s a step – and one we hope can have direct impact.

My partners and I encourage every entrepreneur in the area who has had a meaningful financial success to consider giving something through EFCO to the Boulder Flood Relief Effort. If you are an entrepreneur who hasn’t yet had a financial success, consider joining EFCO and contributing 1% of the equity in your company today, to help build the endowment for the future. And, if you are a venture capitalist or an angel investor in – or with investments in – the Boulder area, please consider joining EFCO and contributing directly to the relief effort today. Just email me and I’ll get you connected.

Finally, if you are a reader and part of the Feld Thoughts community and you want to help out, please contribute directly to the Foothills Flood Relief Fund. We greatly appreciate any support you can give.


In 2007 when I co-founded Entrepreneurs Foundation of Colorado with a bunch of folks our mission was to create wealth that we could give back to the community that has been the foundation for so many of our entrepreneurial endeavors. We envisioned that this would be a long term build, just like the creation of many of the  companies we are involved in. Over the last six years we’ve now generated gifts of over $500,000 that have gone back directly to our community, with the most recent one being from Intense Debate, a company that went through Techstars Boulder in 2007.

Today my friends from GoodApril, who went through the Techstars Boulder 2013 program, just gave $20,000 to EFCO to help with the victims of the massive Boulder-area floods. In addition, Eric and Kim Norlin from the Defrag Conference offered to give $250 to EFCO for everyone who register for Defrag this week.

I asked Mitch Fox and Benny Joseph from GoodApril to write up their thoughts on why they did this. It follows.

A month ago, the sun was shining in Boulder, Colorado as my co-founder, Benny Joseph, and I as we announced the biggest news of our lives.  Our startup, GoodApril, had been acquired by Intuit (maker of TurboTax) in the final days of the TechStars Boulder accelerator program.

In this last week, rain clouds have overwhelmed Boulder and several other Front Range towns.  We’ve been distressed by the devastation, and inspired by the Boulder community’s resilience.

While we were a part of the Techstars program, Benny and I pledged our support to the Boulder community through the Entrepreneurship Foundation of Colorado (EFCO), a program that enables startup founders to give back through the contribution of equity in their companies.  In light of the flood and its impact on Boulder, we have agreed to accelerate that gift.

Startups cannot succeed in a vacuum.  They are as much the product of the sweat and tears of their founders as they are of the mentors, customers, and investors that shape them.

This summer, we experienced the power and generosity of the Boulder community as we built GoodApril.  The Techstars program matched us with phenomenal local business leaders like Vijay Bangaru, JP O’Brien, and Brett Jackson, who helped us find both the strengths and weaknesses in our business plan.  We were welcomed into Boulder’s tech scene, and quickly connected with dozens of potential customers who shared their expectations and excitement for our product. As we progressed, the Techstars leaders, especially Luke Beatty, David Cohen, and Brad Feld, guided us through many tough decisions, including finally whether to accept Intuit’s acquisition offer.

We are extremely appreciative for what Boulder has given us, so we hope our donation to EFCO can help the community recover from this flood.

Thank you Boulder.  Here’s to seeing that sun shine again,

Mitch Fox and Benny Joseph
Co-Founders
GoodApril


Amy and I took one of our Qx vacations last week – where we go off the grid entirely for the week (no phone, no email, no computer stuff). We were originally going on a walking trip to Prague with some friends, but decided we needed 12 hours of sleep a night for a week so we gave our trip to some other friends and headed to Vail to hide out for a week in a fancy hotel with room service and a spa.

All went according to plan until Thursday. I woke up at about 10:30 and wandered into the living room of our hotel with the goal of going downstairs and getting some coffee. The TV was on – which is weird since we don’t watch day time TV – and Amy seemed really agitated.

“Boulder is flooding,” she said.

“Huh? That’s weird,” I replied.

“They are having massive flash floods.”

Flood in Eldorado Springs and Boulder

Photo Credit: Jenna Rice

We spent the next hour glued to the TV, the web, and Twitter trying to figure out what was going on. It only took an hour – it was clear this was going to be awful given the weather system. Even though we were 120 miles away, we were incredibly anxious. And the constant stream of news – and water – didn’t help. As we started seeing areas we knew well, like the Boulder Creek, Canyon Road, 36 on the way to Lyons, and Lyons being flooded and destroyed, the severity of it all sank in.

I generally stayed offline until Sunday. We monitored everything through Saturday, checking in with our friends and offering help to a few folks we knew were stranded. We felt helpless to really do anything and it made no sense to go back early since many of the roads into Boulder were impassable so we just hung out, tried to keep relaxing, and sort of stayed in touch and offered help where we could.

I got back online yesterday. By that point things were settling down. I don’t necessarily mean getting better; rather the extent of the damage was becoming clear. And the rain was still coming down.

450 Driveway Destroyed

 

This is a photo of what used to be the driveway to our house in Eldorado Canyon. And the picture above it is the road to our house – or what used to be the road – through Eldorado Canyon state park. We have no idea what condition the house is in – we’ll find out more today when we try to get up there using our hovercraft.

Thanks to everyone for all their well wishes. We are fine – many are worse off – so we are going to turn our attention to them and see if we can be helpful now that we are back in town.

And yes – it’s still raining, although the weather people say it’s finally going to stop today.


Defrag is entering its seventh year of existence. That’s kind of amazing to me. What started as a simple email exchange between myself and Eric Norlin almost eight years ago resulted in a conference that has grown in importance, had meaningful impact on my thinking (and that of many others), and spawned other shows, most notably Gluecon. Most tech conferences don’t last seven years, and they certainly don’t get better with time. Defrag has and is.

Eric has been outlining his thinking for this year’s agenda here, but let me point out a couple of things of note:

  1. Defrag is 3 days long this year, as we’ve rolled the Blur content into the overall Defrag agenda. This means that if you register for Defrag, you’re registered for 3 days (not 2, as in previous years). By the way, we did not increase the price as we did this.
  2. We limit Defrag to 325 people (25 press/analysts; 300 attendees) on purpose, as the primary goal of the Defrag conversation is intimacy. All of which is to say, don’t delay in grabbing a spot – it will sell out.

This year’s Defrag is covering everything from drones to robots to the cloud to APIs to big data. The full Defrag 2013 agenda is here (and it will continue to evolve) but topics will include the following:

  •  The History and Future of Calm Technology (Amber Case)
  • The Identity Manifesto: Seven Points On The Future of Identity (R Ray Wang)
  • Great, Software Ate My World. Now what? (Oren Teich)
  • Industrial Entropy and the Future of Work (Chris Devore)
  • The Coming Digital Dark Ages (Maggie Fox)
  • The Girl Geek Imperative (Lorinda Brandon)
  • How to make Skynet User Friendly (Bret Tobey)
  • Security in the Cloud for the API Economy (Andy Thurai)
  • Healthcare After The Deluge (John Wilbanks)
  • Existence as a platform: Quantified Self meets the internet of Things (Chris Dancy)
  • The Future of Flying Robots (Chris Sanz)

Jerry Colonna and I are also going to have a special fireside chat about surviving the startup life.

Use “brad12” to take an additional 10% off of the early bird pricing (which ends September 20th).

See you there!


Matt Blumberg‘s amazing new book Startup CEO: A Field Guide to Scaling Up Your Business is out and shipping. The early reviews are great, including this detailed one from Tech Cocktail.

Matt’s book is already having an impact in my world. At Cheezburger, we just added Scott Moore to the leadership team. Ben Huh, the founder/CEO who I adore and love working with, send out a powerful email about how he’s approaching Cheezburger’s next stage of growth, and how he’s thinking about building the business operating system. He builds off many of the concepts in Matt’s book and told me I was free to blog this for the world to see.

Following is Ben’s email.

——–

Hey Cheezburgers,

After recruiting our new COO & President Scoot Moore, I am shifting one of my major projects to on boarding Scott. I’m kicking off the process of building the business Operating System for Cheezburger. This is a super important item that I am thrilled to get started on.

It’s perfect timing for us. As COO & President, Scott has management responsibility for a huge area of Cheezburger. By building the metrics, communication rhythms, reports, etc. I can really help Scott get a feel for our business and where we stand as we plan for 2014. It’s one part communication, one part feedback process, and one part creating clarity.

A business Operating System is a simple idea:

  • Using the company’s values (of Truth, Excellence, and Happiness)…
  • create a set of consistent rhythm for communications, meetings, procedures and decision-making…
  • which helps align everyone’s goals with the ultimate objectives of the company.

Put in other words: A business OS is how we consistently and clearly communicate, hire, make decisions, etc. that help us do more faster.

In practice, this comes down to some answers to questions like this: (examples)

  • When do we plan for the next year? And who owns the process?
  • How do I measure my performance against my, or my team’s goals?
  • I need another person on my team to help better reach my team’s goals. How do I go about doing that?
  • I’d like to send out a company-wide update on something my team did. How do I do that?
  • How do I know what I am working on aligns with the company’s goals?
  • What metrics do we report company-wide? And why?
  • etc. etc. etc.

It’s an idea I first heard from another Foundry Group CEO, Matt Blumberg. In fact, he’s written a book based on those ideas.

One of the key improvements you should see as a result of this should be more consistency and clarity in communications and processes. This is one of the reasons why I push for a single IT system like Google Drive vs having two, and why I want you to post content for dissemination in our intranet. I hope that the OS will help you see the bigger picture. The opposite of having an effective business OS is a company that is confused due to lack of clarity and unable to move in the same direction together, therefore missing goals and opportunities.

There are 6 key areas that I want to structure the OS around (this will evolve as I work with Scott and the exec team):

  1. Company-wide communications and meetings
  2. Creating, aligning, and sharing goals
  3. Measuring performance against goals and metrics
  4. Establishing cadence, rhythm, and deadlines
  5. Clarity in decision-making process, transparency, and openness
  6. Well-functioning systems and operational processes

For you, the impact will be that I will be talking about almost everything in the context of our Culture/Values, Goals/KPIs/Metrics, and Systems/Processes.


It’s no secret that many companies in the Boulder/Denver area are looking for talent — there are dozens posted on the Foundry Group and Techstars job pages alone.

If you’re looking to meet some great Boulder companies looking for technical help in person, check out the Boulder Tech Job Fair Sept. 11 from 3-7 p.m. at the Boulder Chamber building, 2440 Pearl Street in Boulder.

A total of 13 companies are looking to fill more than 100 technical positions covering a wide variety of programming languages and ranging from entry-level positions to senior embedded engineers with 10 or more years of experience. These companies are interested in speaking with qualified applicants from not only Colorado’s Front Range, but from other cities as well. While most positions are based in the Boulder/Denver area, some companies are looking to fill openings in other cities.

Participating companies with immediate openings include:

  • Cardinal Peak
  • Coalfire
  • Confident Financial Services
  • FullContact
  • Gnip
  • JumpCloud
  • Kapost
  • Mocavo
  • Pivotal Labs
  • Rally Software
  • SendGrid
  • Quick Left
  • Simple Energy

For more information, applicants can visit BoulderTechJobs.biz where there are links to all participating companies, as well as more detail on the job fair and information about Boulder. Qualified applicants not able to travel to Boulder for the fair may also request Skype interviews with participating companies.

If you’re curious, stop by. You’ll meet some great companies and see just what a strong market Boulder/Denver is.


We just led an investment in Kato and I’ll be joining the board.

If the headline sounds familiar, it’s because it’s similar to the one I wrote a year ago when we led an investment in FullContact. The headline then was One Address Book To Rule Them All.

Like the contact management problem, the real-time communication problem is a total mess. In the last decade, there has been a proliferation of efforts to address real-time communications in the enterprise. New collaboration systems, such as Microsoft SharePoint and Lotus Connections emerged. This evolved into enterprise social computing systems, such as NewsGator (which I’m on the board of) and Jive. Lightweight approaches that tried to emulate Facebook, such as Yammer (now owned by Microsoft) became visible, chat got integrated in broader messaging systems like Skype and Google Hangouts, which in turn were subsumed by larger messaging systems at Microsoft and Google, and the result is that the default continues to be the soul-crushing and mind-numbing least common denominator known as email.

The problem has accelerated in the past two years. We now use multiple communication products across our portfolio of over 60 companies. Some use Jive. Some use Yammer. Some use HipChat. Some use Flowdock. Some use Campfire. Some try to use Google+. Some still use IRC. And some have simply given up and just use email.

When I try to get in the real-time communication streams, I have to use the specific system that each company uses. With many of them, I have to have a unique login for each company. I log in with one account (usually with an email address that company #1 gave me), check it and respond, log out, log in to the next account (with a different email address specific to company #2), check it and respond, and repeat. This is fun for about three minutes, at which time I just start getting the daily email notices of activity and periodically click on a link, login, and try to respond to something, assuming my login works correctly and I can remember the login / password for that particular company.

While the individual systems work – with different levels of happiness – they just suck across organizations. My world is a network, not a hierarchy, and I want to, and need to, communicate across many different organizations. Ultimately, I want ONE place to centralize all of this. Unfortunately, the only answer today is email. And that just sucks.

My email habits changed significantly when I started using Gmail. Search, across my entire email corpus, eliminated the need for me to use folders and store anything. I didn’t have to remember stuff. Conversations threaded everything.

Kato has similar powerful features that change the way I use real-time messaging. Each “room” (which can include people from Foundry Group, other organizations, or anyone I invite to that specific room) are searchable across the entire corpus. Search works everywhere – I don’t really have to remember anything other than a hint to I’m looking for. I can skim when I want, the same way I use Twitter. Or I can read every message in a room. I can integrate any third-party service I want into a room (currently 25 – adding about one a week). Soon I’ll be able to synchronize data with other real-time systems.

Oh – and there’s an API so you can do whatever you want with it. For example, during a hack day, the gang at FullContact did a bi-directional sync with Campfire. So now I can see everything but don’t have to deal with Campfire. And I get my Asana stream in a room – consolidated across the four different Asana organizations that I’m a part of.

Andrei and Peter have had Kato available for early adopters six weeks after they wrote the first line of code. They have a Support room for every customer that they participate in (in real-time) and drive their product based on real-time customer feedback. It’s amazing to watch and participate in.

While we are still very early in the process, I’m absolutely blown away by what these two guys did over the summer at Techstars. And I’m looking forward to working closely with them to attack a problem that has vexed me every day for the past 20 years.