Speaking of Dark Matter

Intense Debate just did another release and wrote up some of the features in their post Comment System MakeoverThey are on a regular release rhythm (about twice a month) and pushing a lot of new features and performance enhancements.

In an effort to be recursive, please leave me comments on your experience with Intense Debate as a user as they are looking for as much feedback as they can get (both good and bad is helpful.)  And – if you have a blog, while you are adding Lijit as your search capability, give Intense Debate a try as your comment replacement system.

  • http://www.ashimmy.com alan shimel

    Brad- I had a bad experience with intense debate early on. After reading your article I re-enabled it. Now when you press on comments the whole comments things goes away. I use typepad, not sure if that is messing with somthing, but so far I just can't get it working, so shut it back off.

    • http://www.constantskeptic.com the constant skeptic

      Alan, I had some very bad installation issues initially, but the staff at intense debate studiously and patiently responded to my frantic requests for tech support. They even tailored the comments area to fit my strange style sheet configuration. (you can check it out on my constant skeptic site)

      I have been very impressed with it ever since.

  • Brian Hart

    Brad – my experience has been mostly positive. Initially I couldn't import comments, and while it took awhile to hear back, Josh provided new code that fixed the problem but introduced duplicate comments that I've lived with. These days performance is the main problem, since it causes the page to render pretty slowly.

    I think they need to formalize some of their support processes at this point, even if it's the community that ends up providing the help.

    • http://jonefox.com/blog Jon

      I agree that we've had some support problems in the past (in particular in regard to speed of resolution). The process has been changed now, though, and although there's always room for improvement I think most of our issues are responded to and addressed within hours now.

      • http://cultureforall.blogspot.com Steven

        I think that there is a lot to improve with Intense Debate, but the support isnt' one of those things because so far it has been excellent.

        • http://isaackeyet.com/blog Isaac Keyet

          Thankyou. There's alot in the pipeline, and alot that needs improving. We still feel like we've got pretty far!

  • http://www.ashimmy.com alan shimel

    Ah life in a start up! Well leaving a comment seems a great way to get a response. Not 5 minutes after leaving my initial comment I was contacted by Tom Keller, the CEO over at ID. They have one of their main people troubleshooting this right now for me. Will keep everyone posted on the progress.

  • http://lovethestruggle.blogspot.com Tim Merkel

    I heard about this Intense Debate “buzz” a couple of weeks ago, but when I went to leave comments, I couldn't get it to work (got the little JavaScript warning in my browser). With this new release I seem to be having better luck. From a user perspective, there is a delay in the widget loading, giving the user an opportunity to click on the native “leave comment”

    • http://jonefox.com/blog Jon

      Intense Debate is also configurable to replace only posts with the native comment system disabled (you can disable only future posts if desired) which alleviates this problem. If you (or anyone) would like help in getting this setup feel free to email us at support at intensedeebate dot com.

  • http://www.venturedeal.com Don Jones

    My experience has been somewhat uneven – when it doesn't work, it just freezes up, sometimes with the progress bar going and sometimes not.

    • http://isaackeyet.com/blog Isaac Keyet

      Let me know if you experience this again! Bug squashing is our favourite sport here at Intense Debate. :)

  • http://www.constantskeptic.com/ constantskeptic

    Brad – All the issues I had with installation were resolved fairly quickly. I added the top commenters widget yesterday and I did notice a slight slowdown in load times, but it is really no big deal. I love the AJAX goodness of the fold out threaded commenting system that intense debate provides.

    I have noticed a few bugs, as minor lock-ups and server hangs…. but I seem to remember the same thing with myspace, joost, and facebook during their respective growing pains.

  • http://politicalgrind.com politicalgrind

    I saw this post in my rss feed so I thought I would give my 2 cents… We at politicalgrind (almost 2000 comments in ID to date since july07) have been using ID since June/July of 07, yes right from the start. There have been a bunch of issues, however nearly all priority issues have been resolved early on and most of the other issues are simply added bonuses. There are many good things about ID… first there is no spam. While my WP comments rack up well over 100,000; my spam comments on ID remain at ZERO.
    About a week or two ago Isaac(the designer at ID) informed me they added sorting… this is an awesome feature.
    I see in the comments here a few people have issues using ID… Since I have not experienced any problems (I helped test with Safari2/3, firefox, and ie6/7) I am not sure what they are doing and can't vouch for their issues.

    Well, thats all. I would recommend anyone to give ID a shot. It's quick, easy, and it looks cool. :)

  • http://stevenloi.tumblr.com Steven Loi

    Hi Brad! I don't have ID installed on my blog (although I'm testing the other competitor out — UC Davis connection and support :) …), but as a commenter perhaps I can give my two cents…

    * Post new comments, I feel, should be at the top of the comments page, not at the bottom.
    * “Claim my comments! Why? | Login” looks all scatter at the bottom. Consolidate, remove, or lay it out better.
    * Seems easier to the commenter to keep the reply button on the left side.

    That's it for now!

    • http://isaackeyet.com/blog Isaac Keyet

      Hey, good thoughts! Definately something to consider for the next revision of Intense Debate. Let me know if you have more feedback at feedback@intensedebate.com. Thanks!

      • http://stevenloi.tumblr.com Steven Loi

        Isaac-

        Seems like the comments are taking a little long to load. I don't know anything is going haywire on your end. Takes about 20-25 seconds to load the comments section on Brad's posts.

        – Steve

        • http://isaackeyet.com/blog Isaac Keyet

          That is weird… The server load on the Intense Debate servers has been fairly normal all day. Let me know immidiately at support@intensedebate.com if you experience this again! Thanks!

          • http://stevenloi.com Steven Loi

            Isaac – I think there's some improvement on the load time with ID. I'm actually responding back here to give more feedback though. I have been reading Seth Levine's blog lately and I must say, I think the ID widget displaying the latest comments is very convenient and it catches my attention. keep up the good work.

          • http://isaackeyet.com/blog Isaac Keyet

            Yes, we've invested in new server structure and worked really hard on speeding up our widgets for the past month or so. It's starting to show!

            Thanks for the feedback. If you're blogging as well, you should put us up for sure :)

  • Dave

    Testing whether comments work on this old Linux version of Firefox…

  • http://workinprogress.blogs.com Catherine Kunst

    I like intense debate but I have an odd problem with it on my home computer. If I open my website or any website with intense debate where it is installed at the widget (both Blogger & Typepad) and not embedded into a custom page (like yours) it will only load if I refresh the page while hitting the control key. Note: this is only true with IE 6.0 and not FireFox on the computer in question. On other computers running XP and IE6.0 I don't have this problem. I reinstalled java but that did not fix it. I messed with my security settings but again, that did not fix it. I posted on the ID site but it was in the few days before Josh left so never got a real reply or fix.
    I don't think I'm the only one as some comments on my posts without comments are still coming through TypePad and not Intense Debate.
    Yes I could fix the problem by switching to FireFox but I still like IE 6.0.

    • http://isaackeyet.com/blog Isaac Keyet

      Catherine, it's hard to track down a bug that only affects a certain computer… If you want us to look into this problem I'd recommend you to our new Satisfaction support service: http://getsatisfaction.com/intensedebate

      Sorry for any inconvenience.

      • http://workinprogress.blogs.com Catherine Kunst

        Hey Isaac,
        I did some more research looking for similar problems – i.e. having to hit the ctrl key in IE 6.0 to get certain java based applications to load. My personal fix was to disable the built in IE pop up blocker. I have the google tool bar so that handles the annoying ones. But for some reason IE 6.0 sp 2 with XP sp 2 disables the command that intense debate requires unless you either add each website directly or simply disable the built in pop up blocker.
        Anyway, I'm good for now.

        • http://isaackeyet.com/blog Isaac Keyet

          Thanks for looking into this for us. We'll look into this ourselves and see if ID has any problems with toolbars generally.. This is of course not a bug we can have! Thanks again for notifying us about this. It's highly appreciated.

  • http://intensedebate.com/people/alan_shimel2002 alan_shimel2002

    Brad- I had a bad experience with intense debate early on. After reading your article I re-enabled it. Now when you press on comments the whole comments things goes away. I use typepad, not sure if that is messing with somthing, but so far I just can't get it working, so shut it back off.

  • http://intensedebate.com/people/alan_shimel2002 alan_shimel2002

    Ah life in a start up! Well leaving a comment seems a great way to get a response. Not 5 minutes after leaving my initial comment I was contacted by Tom Keller, the CEO over at ID. They have one of their main people troubleshooting this right now for me. Will keep everyone posted on the progress.

  • Tim Merkel

    I heard about this Intense Debate "buzz" a couple of weeks ago, but when I went to leave comments, I couldn't get it to work (got the little JavaScript warning in my browser). With this new release I seem to be having better luck. From a user perspective, there is a delay in the widget loading, giving the user an opportunity to click on the native "leave comment"

  • Don Jones

    My experience has been somewhat uneven – when it doesn't work, it just freezes up, sometimes with the progress bar going and sometimes not.

  • http://intensedebate.com/people/brian_hart1973 brian_hart1973

    Brad – my experience has been mostly positive. Initially I couldn't import comments, and while it took awhile to hear back, Josh provided new code that fixed the problem but introduced duplicate comments that I've lived with. These days performance is the main problem, since it causes the page to render pretty slowly.

    I think they need to formalize some of their support processes at this point, even if it's the community that ends up providing the help.

  • http://intensedebate.com/people/jon jon

    I agree that we've had some support problems in the past (in particular in regard to speed of resolution). The process has been changed now, though, and although there's always room for improvement I think most of our issues are responded to and addressed within hours now.

  • http://intensedebate.com/people/jon jon

    Intense Debate is also configurable to replace only posts with the native comment system disabled (you can disable only future posts if desired) which alleviates this problem. If you (or anyone) would like help in getting this setup feel free to email us at support at intensedeebate dot com.

  • http://intensedebate.com/people/steven4938 steven4938

    I think that there is a lot to improve with Intense Debate, but the support isnt' one of those things because so far it has been excellent.

  • http://intensedebate.com/people/politicalgrind politicalgrind

    I saw this post in my rss feed so I thought I would give my 2 cents… We at politicalgrind (almost 2000 comments in ID to date since july07) have been using ID since June/July of 07, yes right from the start. There have been a bunch of issues, however nearly all priority issues have been resolved early on and most of the other issues are simply added bonuses. There are many good things about ID… first there is no spam. While my WP comments rack up well over 100,000; my spam comments on ID remain at ZERO.
    About a week or two ago Isaac(the designer at ID) informed me they added sorting… this is an awesome feature.
    I see in the comments here a few people have issues using ID… Since I have not experienced any problems (I helped test with Safari2/3, firefox, and ie6/7) I am not sure what they are doing and can't vouch for their issues.

    Well, thats all. I would recommend anyone to give ID a shot. It's quick, easy, and it looks cool. :)

  • Steven Loi

    Hi Brad! I don't have ID installed on my blog (although I'm testing the other competitor out — UC Davis connection and support :) …), but as a commenter perhaps I can give my two cents…

    * Post new comments, I feel, should be at the top of the comments page, not at the bottom.
    * "Claim my comments! Why? | Login" looks all scatter at the bottom. Consolidate, remove, or lay it out better.
    * Seems easier to the commenter to keep the reply button on the left side.

    That's it for now!

  • Dave

    Testing whether comments work on this old Linux version of Firefox…

  • http://intensedebate.com/people/isaac_keyet isaac_keyet

    Thankyou. There's alot in the pipeline, and alot that needs improving. We still feel like we've got pretty far!

  • http://intensedebate.com/people/isaac_keyet isaac_keyet

    Let me know if you experience this again! Bug squashing is our favourite sport here at Intense Debate. :)

  • http://intensedebate.com/people/catherine_k4360 catherine_k4360

    I like intense debate but I have an odd problem with it on my home computer. If I open my website or any website with intense debate where it is installed at the widget (both Blogger & Typepad) and not embedded into a custom page (like yours) it will only load if I refresh the page while hitting the control key. Note: this is only true with IE 6.0 and not FireFox on the computer in question. On other computers running XP and IE6.0 I don't have this problem. I reinstalled java but that did not fix it. I messed with my security settings but again, that did not fix it. I posted on the ID site but it was in the few days before Josh left so never got a real reply or fix.
    I don't think I'm the only one as some comments on my posts without comments are still coming through TypePad and not Intense Debate.
    Yes I could fix the problem by switching to FireFox but I still like IE 6.0.

  • the constant skeptic

    Alan, I had some very bad installation issues initially, but the staff at intense debate studiously and patiently responded to my frantic requests for tech support. They even tailored the comments area to fit my strange style sheet configuration. (you can check it out on my constant skeptic site)

    I have been very impressed with it ever since.

  • http://intensedebate.com/people/constantske3474 constantske3474

    Brad – All the issues I had with installation were resolved fairly quickly. I added the top commenters widget yesterday and I did notice a slight slowdown in load times, but it is really no big deal. I love the AJAX goodness of the fold out threaded commenting system that intense debate provides.

    I have noticed a few bugs, as minor lock-ups and server hangs…. but I seem to remember the same thing with myspace, joost, and facebook during their respective growing pains.

  • http://intensedebate.com/people/isaac_keyet isaac_keyet

    Hey, good thoughts! Definately something to consider for the next revision of Intense Debate. Let me know if you have more feedback at feedback@intensedebate.com. Thanks!

  • Steven Loi

    Isaac-

    Seems like the comments are taking a little long to load. I don't know anything is going haywire on your end. Takes about 20-25 seconds to load the comments section on Brad's posts.

    – Steve

  • http://intensedebate.com/people/isaac_keyet isaac_keyet

    That is weird… The server load on the Intense Debate servers has been fairly normal all day. Let me know immidiately at support@intensedebate.com if you experience this again! Thanks!

  • http://intensedebate.com/people/isaac_keyet isaac_keyet

    Catherine, it's hard to track down a bug that only affects a certain computer… If you want us to look into this problem I'd recommend you to our new Satisfaction support service: http://getsatisfaction.com/intensedebate

    Sorry for any inconvenience.

  • http://intensedebate.com/people/catherine_k4360 catherine_k4360

    Hey Isaac,
    I did some more research looking for similar problems – i.e. having to hit the ctrl key in IE 6.0 to get certain java based applications to load. My personal fix was to disable the built in IE pop up blocker. I have the google tool bar so that handles the annoying ones. But for some reason IE 6.0 sp 2 with XP sp 2 disables the command that intense debate requires unless you either add each website directly or simply disable the built in pop up blocker.
    Anyway, I'm good for now.

  • http://intensedebate.com/people/isaac_keyet isaac_keyet

    Thanks for looking into this for us. We'll look into this ourselves and see if ID has any problems with toolbars generally.. This is of course not a bug we can have! Thanks again for notifying us about this. It's highly appreciated.

  • Steven Loi

    Isaac – I think there's some improvement on the load time with ID. I'm actually responding back here to give more feedback though. I have been reading Seth Levine's blog lately and I must say, I think the ID widget displaying the latest comments is very convenient and it catches my attention. keep up the good work.

  • http://intensedebate.com/people/isaac_keyet isaac_keyet

    Yes, we've invested in new server structure and worked really hard on speeding up our widgets for the past month or so. It's starting to show!

    Thanks for the feedback. If you're blogging as well, you should put us up for sure :)

  • http://intensedebate.com/people/Cantankerous Cantankerous

    Brad,

    The integration of Intense Debate into the Boulder Daily Camera proves this software/service isn't ready for prime time. Many articles are followed by comments by posters complaining that previous comments have disappeared, sometimes "dozens" of comments disappear from the article page but can be found when you look into the original poster's comment history. The Daily Camera has done a disservice to the readers of the Daily Camera by adopting this not-ready-for-prime-time solution. They're going to pay a price for their decision.

    • http://intensedebate.com/people/bfeld Brad Feld

      I’ve been using IntenseDebate on my blog since the first release and I find it to be very stable and reliable.  They were one of the TechStars 2007 companies and I saw them / helped them evolve from an idea to a next generation comment system that was acquired by Automattic (the folks behind WordPress).  I know the IntenseDebate gang well – they are super high integrity and very capable.  I’m sure they will work hard to make sure the system ultimately works well.

  • Cantankerous

    I should add…. the complaint about comments disappearing is frequently followed by the assertion that the comments were deleted for their content… that the political opinions of the poster run counter to the political opinions of the Daily Camera or Intense Debate, and were removed for that reason – pure and simple “censorship”. The technical failings of the software/service are causing Daily Camera readers to conclude that the newspaper or Intense Debate are exercising “editorial control”, deleting comments that don't support their own political opinions. No “newspaper” can long withstand such criticism.

    If (as I suspect) you're funding Intense Debate, you'd better lean on them to fix this yesterday.

    • http://mkoenig.wordpress.com Michael Koenig

      I'm with IntenseDebate and I'm happy to help. It sounds like the comments have been moderated by the site admins at the Daily Camera. However, I'd like to take a look to make sure that everything is running as it should. Can you please email me at support@intensedebate.com with specific links to where this is occurring? Thanks for your help!

    • http://www.intensedebate.com/people/michael Michael Koenig

      I'm with IntenseDebate and I'm happy to help. It sounds like the comments have been moderated by the site admins at the Daily Camera. However, I'd like to take a look to make sure that everything is running as it should. Can you please email me at info@intensedebate.com with specific links to where this is occurring? Thanks for your help!

    • http://www.intensedebate.com/people/michael Michael Koenig

      I'm with IntenseDebate and I'm happy to help. It sounds like the comments have been moderated by the site admins at the Daily Camera. However, I'd like to take a look to make sure that everything is running as it should. Can you please email me at info@intensedebate.com with specific links to where this is occurring? Thanks for your help!

  • http://intensedebate.com/people/Cantankerous Cantankerous

    I should add…. the complaint about comments disappearing is frequently followed by the assertion that the comments were deleted for their content… that the opinions of the poster run counter to the beliefs of the Daily Camera or Intense Debate, and where therefore removed. The technical failings of the software/service are causing Daily Camera readers to conclude that the newspaper or Intense Debate are exercising "editorial control", deleting comments that don't support their own political opinions.

    If (as I suspect) you're funding Intense Debate, you'd better lean on them to fix this yesterday.

  • http://www.intensedebate.com/people/Cantankerous Cantankerous

    I should add…. the complaint about comments disappearing is frequently followed by the assertion that the comments were deleted for their content… that the opinions of the poster run counter to the beliefs of the Daily Camera or Intense Debate, and were therefore removed. The technical failings of the software/service are causing Daily Camera readers to conclude that the newspaper or Intense Debate are exercising “editorial control”, deleting comments that don't support their own political opinions.

    If (as I suspect) you're funding Intense Debate, you'd better lean on them to fix this yesterday.

  • http://www.intensedebate.com/people/Cantankerous Cantankerous

    I should add…. the complaint about comments disappearing is frequently followed by the assertion that the comments were deleted for their content… that the opinions of the poster run counter to the beliefs of the Daily Camera or Intense Debate, and were therefore removed. The technical failings of the software/service are causing Daily Camera readers to conclude that the newspaper or Intense Debate are exercising "editorial control", deleting comments that don't support their own political opinions.

    If (as I suspect) you're funding Intense Debate, you'd better lean on them to fix this yesterday.

  • http://www.intensedebate.com/people/Cantankerous Cantankerous

    I should add…. the complaint about comments disappearing is frequently followed by the assertion that the comments were deleted for their content… that the political opinions of the poster run counter to the political opinions of the Daily Camera or Intense Debate, and were removed for that reason – pure and simple "censorship". The technical failings of the software/service are causing Daily Camera readers to conclude that the newspaper or Intense Debate are exercising "editorial control", deleting comments that don't support their own political opinions. No "newspaper" can long withstand such criticism.

    If (as I suspect) you're funding Intense Debate, you'd better lean on them to fix this yesterday.

    • http://intensedebate.com/people/bfeld Brad Feld

      I’m not involved in IntenseDebate in any way at this point.  I was one of the investors – via both the TechStars program and a personal investment that I made in 2007 in the company.  My direct investment / involved ceased when they were acquired by Automattic (WordPress) in 2008 – http://www.feld.com/archives/2008/09/automatti… />
      It’s possible that someone at the Daily Camera is deleting / editing some of the comments.  It’s also possible that there are some issues with the system.  I have no idea which is true.  I do know that the folks behind IntenseDebate are super high integrity and incredibly hard working – if there are implementation issues I expect they are working around the clock to fix them.

    • http://intensedebate.com/people/michael Michael Koenig

      I'm with IntenseDebate and I'm happy to help. It sounds like the comments have been moderated by the site admins at the Daily Camera. However, I'd like to take a look to make sure that everything is running as it should. Can you please email me with specific links to where this is occurring? Thanks for your help!

    • http://www.intensedebate.com/people/michael Michael Koenig

      I'm with IntenseDebate and I'm happy to help. It sounds like the comments have been moderated by the site admins at the Daily Camera. However, I'd like to take a look to make sure that everything is running as it should. Can you please email me at info@intensedebate.com with specific links to where this is occurring? Thanks for your help!

    • http://intensedebate.com/people/jon Jon

      I'm Jon and I'm one of the co-founders of IntenseDebate. Let me start by saying that we take no role in the moderation or editorial process. We leave it up to the site owners to decide what content they deem appropriate for their audience. We simply provide the tools and the service underlying it.

      If there are any technical problems I'd be happy to take a look and get it sorted out. We're not incapable of error and if something is wrong I'd like to get to the bottom of it. If you have any specific examples that we might be able to take a look at please feel free to email them to us at support@intensedebate.com.

      Sorry you've not had a good experience thus far. I hope we can turn that around for you.

      • http://intensedebate.com/people/Cantankerous Cantankerous

        > Let me start by saying that we take no role in the moderation or editorial process.

        So here's the perception, any one of which could be true.

        1. Intense Debate is censoring content. You take this off the table.

        2. The Daily Camera is censoring content. They haven't done so in the past except when posts were "hateful", obscene, or created a legal liability for the paper. The volume of posts removed in the past was fairly low… with fewer posts removed per week than people are complaining about disappearing per day now.

        3. The software is dropping posts from the pages where the posts were made (but retaining the content in the user's Profile page).

        I'm betting on #3, but the audience seems split about 50/50 that it's bugs vs censorship on either your part or the part of the newspaper. You can't afford #1 or #3, the paper can't afford any of them to persist.

    • http://www.intensedebate.com/people/michael Michael Koenig

      I'm with IntenseDebate and I'm happy to help. It sounds like the comments have been moderated by the site admins at the Daily Camera. However, I'd like to take a look to make sure that everything is running as it should. Can you please email me at info@intensedebate.com with specific links to where this is occurring? Thanks for your help!

    • http://www.intensedebate.com/people/michael Michael Koenig

      I'm with IntenseDebate and I'm happy to help. It sounds like the comments have been moderated by the site admins at the Daily Camera. However, I'd like to take a look to make sure that everything is running as it should. Can you please email me at support@intensedebate.com with specific links to where this is occurring? Thanks for your help!

      • http://intensedebate.com/people/Cantankerous Cantankerous

        See the posts below…

  • http://intensedebate.com/people/Cantankerous Cantankerous

    Brad,

    Thanks for your response. I will address this directly with Jon and Michael, both of whom politely responded to my rant.

  • http://intensedebate.com/people/Cantankerous Cantankerous

    Jon and Michael,

    Start reading the posts in the Boulder Daily Camera. You'll see posts like these…

    From today (http://www.dailycamera.com/letters/ci_13217242)&q…

    > Boy howdy! The forum is full of post's today! not. This new format has either vaproized the posts every 2 hours or the throng of contributors has abandoned ship and are now reading the Oakland Tribune online to hear about the latest Brandon Marshall tantrum. L-E—are you reading this?

    From today (http://www.dailycamera.com/letters/ci_13209268)

    > Am I missing something or did a whole slew of comments disappear?

    > Nope, you aren't missing anything.
    I don't know if it was the Camera objecting to them, or Intense Debate objecting to critique, or posters here getting posts removed they disagree with.

    > DC, send me another verification. My computer thought it was junk mail. My post disappeared….

    > Erika—How long till this pisses us all off and we go on to other time vampires that don't pay the DC for visits?

    > I wanted to add another top level post agreeing with Ralph. I know at least 2 of his posts I saw early this morning disappeared, , and 2 of mine and although I'm not positive I think I remember seeing at least one other poster. I don't know if the culprit is the Camera or Intense Debate (either bugs or by choice) or posters here trying to see if they can get rid of comments they disagree with but can't dispute.

    > Looks like the bugs are back in the system. All the posts from this morning are gone. Too bad, as mine were brilliant. They had the potential of changing lives..

    > Obviously economics won the battle when it came to redesigning the website. It's much cheaper and easier when a large majority of the comments disappear into cyberspace…Cuts down on those storage $$$. Ah yes…The mystery or misery of the tubes on the interwebs.

  • http://intensedebate.com/people/Cantankerous Cantankerous

    Jon and Michael,

    Here's a different example. The post pasted below shows up in the user's Profile page, but is not to be found on the page where the comment was made (see the link at the top of the post):

    (see http://intensedebate.com/people/incorrigible)

    > Teachers want the compensation and respect given other professionals, but they insist on tenure and a uniform pay scale. Other professionals have to prove themselves every day or risk replacement, and are paid based on merit.
    Look around teachers. Not all of you are equally great, and some of you shouldn't be teaching at all. Until you're willing to acknowledge this you'll never be able to make your case. Sure many of you deserve more pay, but some of you don't. If you great teachers would quit dragging your underperforming/underqualified peers along with you for 30 years you'd find the public much more supportive.

  • http://intensedebate.com/people/Cantankerous Cantankerous

    If you need more examples, you might want to compare the list of posts made by this user (http://intensedebate.com/people/RalphShnelvar) against the articles where those posts are supposed to appear. In particular, he complained about posts disappearing yesterday from the Daily Camera's Letters to the Editor pages (http://www.dailycamera.com/ci_13201492?source=mos

    • http://intensedebate.com/people/michael Michael Koenig

      Thanks for the examples. We're taking a look. If you encounter any others please email us at support@intensedebate.com – if possible I'd like to move this to our ticketing system so we can keep track, and also avoid flooding Brad's comment section with support. Also, can you please provide the comment links instead of the story links? When you're viewing a profile, the comment links are the second link displayed above the comment. Thanks!

  • http://nicefood.blogpad.at/ mary holliday

    Hello just figured i would let you know i had a problem with your blog appearing blank also. Might be monkeys in the system.

  • http://nicefood.blogpad.at/ mary holliday

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