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I’m sitting in first class on an evening flight from Denver to New York. I’m in row 6 and just got up to go to the bathroom. As I stood up I had a nice view of the 20 people in front of me. Eight of them (nine including me) are on their computers. They are a mix of Dell and IBM laptops. Every single person is working in a Microsoft Office app – about half are in Outlook, a few in Word, and one in Powerpoint. No Macs. No “online thingys” (we’re on an airplane – that online thingy doesn’t really work so good without connectivity.) Fascinating. And – yes – it’s United and the bathroom – even in first class – is filthy.