Finali provides next generation customer care outsourcing services. I’ve been an investor since they were founded in 1999 – co-funding the company with Sequel Venture Partners and Boulder Ventures. Dan and his brother Bob – the CEO of Finali – have built a call center outsourcing and analytics company that has significant relationships with customers such as Western Union and Cendant.
Given Finali’s focus on outsourcing, expect Dan to provide lots of interesting thoughts and ideas around the issues surrounding offshoring labor, working in a cross-border environment, and building and growing an entrepreneurial company.
Welcome Dan to the blogland.